Improve Your Warehouse Management

Your 6-step guide to optimize Manhattan SCALE operations
Improve Your Warehouse Management

Optimize Your Warehouse Management in Manhattan SCALE for Peak Efficiency

Inefficient warehouse management can lead to bottlenecks, resource waste, and compliance problems. Our platform helps you pinpoint exact friction points within your operations, from goods receipt to shipment. This allows you to make data-driven improvements, enhance material flow, and boost overall warehouse efficiency.

Download our pre-configured data template and address common challenges to reach your efficiency goals. Follow our six-step improvement plan and consult the Data Template Guide to transform your operations.

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Why Optimize Your Warehouse Management in Manhattan SCALE?

Efficient Warehouse Management is the backbone of successful supply chain operations. In the complex environment of Manhattan SCALE, however, inefficiencies can easily accumulate, leading to significant business challenges. Delays in goods receipt, bottlenecks in putaway, suboptimal picking routes, and errors during packing or shipment all contribute to increased operational costs, extended order fulfillment times, and ultimately, diminished customer satisfaction. Without a clear, data-driven understanding of your actual process flows, identifying and resolving these issues becomes a daunting task. Continuous process optimization within your Manhattan SCALE WMS is not just an advantage, it is a necessity for maintaining competitiveness, controlling costs, and ensuring reliable service delivery in today's fast-paced market.

How Process Mining Unlocks Efficiency in Manhattan SCALE

Process mining offers a revolutionary approach to understanding and improving your Warehouse Management operations within Manhattan SCALE. By analyzing event logs from your system, it constructs an objective, data-driven visualization of every single warehouse order's journey, from its creation to its final dispatch. This capability allows you to move beyond assumptions and subjective observations, revealing the actual paths your goods take, the precise durations of each activity, and the exact points where delays occur. You can identify hidden variations in your processes, uncover deviations from standard operating procedures, and pinpoint resource contention that might be slowing down your entire operation. This end-to-end perspective helps you understand how different activities, like quality inspection, putaway, picking, or loading, interact and influence the overall cycle time, providing the insights needed for targeted process optimization.

Key Areas for Warehouse Process Improvement

Leveraging process mining on your Manhattan SCALE data empowers you to target specific areas for significant improvement:

  • Bottleneck Identification and Resolution: Discover exactly where and why delays occur, whether it is an overloaded receiving dock, an inefficient putaway strategy, a specific picking zone, or a congested packing station. Understanding these bottlenecks is the first step to effective process optimization.
  • Cycle Time Reduction: Analyze the time taken for each stage, from inbound delivery notification to shipment dispatched. Identify activities with unexpectedly long durations and implement changes to reduce the overall Warehouse Management cycle time.
  • Resource Utilization Optimization: Gain insight into how your labor, equipment, and storage space are being utilized. Identify opportunities to reallocate resources, balance workloads, and improve throughput without additional investment.
  • Compliance and Error Reduction: Monitor process adherence to standard operating procedures. Detect instances where goods are mishandled, picking errors occur, or non-standard routes are taken, improving overall accuracy and regulatory compliance.
  • Throughput Enhancement: By streamlining processes and resolving bottlenecks, you can significantly increase the volume of warehouse orders processed per day, enhancing your operational capacity.

Achieving Measurable Outcomes

Implementing process improvements identified through process mining in your Manhattan SCALE environment leads to tangible, measurable benefits:

  • Reduced Operational Costs: Optimize labor deployment, minimize equipment idle time, and reduce errors that lead to rework, all contributing to lower per-unit processing costs.
  • Faster Order Fulfillment: Significantly decrease the average cycle time for warehouse orders, enabling quicker delivery to customers and improving service level agreements.
  • Enhanced Inventory Accuracy: By reducing errors in putaway and picking, you gain a more reliable view of your stock levels, minimizing discrepancies and improving planning.
  • Improved Customer Satisfaction: Timely and accurate order fulfillment directly translates to happier customers and stronger business relationships.
  • Better Strategic Planning: With a deep understanding of your actual process performance, you can make more informed decisions regarding staffing, equipment investment, and warehouse layout.

Start Your Warehouse Optimization Journey Today

Unlocking the full potential of your Warehouse Management in Manhattan SCALE begins with understanding your processes as they truly happen. By embracing process mining, you gain the clarity and data-driven insights necessary to transform your operations. Move beyond guesswork and proactively identify opportunities to reduce Warehouse Management cycle time, eliminate bottlenecks, and drive continuous improvement. Begin your journey towards a more efficient, cost-effective, and compliant warehouse today.

Warehouse Management Material Flow Logistics Inventory Optimization Supply Chain Efficiency Order Fulfillment Distribution Center Operations Management

Common Problems & Challenges

Identify which challenges are impacting you

Many warehouse orders take longer than expected to move from creation to shipment, leading to delayed deliveries and customer dissatisfaction. This impacts service level agreements, increases carrying costs, and can harm your brand's reputation for timely delivery.
ProcessMind identifies specific activities or paths that cause these delays within your Manhattan SCALE WMS data. By analyzing the flow of each warehouse order, it pinpoints where time is lost, whether in picking, packing, or staging, allowing you to target improvements effectively.

Your team often needs to re-pick items or re-pack orders due to errors or discrepancies discovered late in the process. This rework wastes labor, increases operational costs, and introduces further delays into the warehouse management workflow, affecting overall efficiency.
ProcessMind uncovers the root causes of rework by tracing each warehouse order's journey in Manhattan SCALE. It highlights where errors originate, which activities are frequently repeated, and helps understand if specific operators, materials, or storage locations are contributing to these inefficiencies.

Goods are not always stored in the most efficient locations, leading to increased travel times for subsequent picking and internal movements. Inefficient putaway practices within your warehouse management system can reduce storage capacity utilization and slow down overall operations.
ProcessMind visualizes the actual putaway paths from "Goods Received" to "Goods Put Away" within Manhattan SCALE. It identifies non-optimal routing, common deviations from standard procedures, and opportunities to streamline storage assignments to minimize future travel and handling.

Delays in receiving, counting, and inspecting inbound goods cause backlogs at the dock and prevent items from becoming available for order fulfillment promptly. This impacts inventory accuracy, ties up valuable dock space, and creates a ripple effect across the entire warehouse management operation.
ProcessMind analyzes the "Inbound Delivery Notification Received" through "Goods Put Away" sequence in Manhattan SCALE. It highlights where throughput slows down, identifies specific choke points in the receiving process, and helps in optimizing staffing or inspection procedures to speed up processing.

Orders are frequently waiting for extended periods in the packing area or at staging lanes before being loaded for shipment. These delays create congestion, prevent efficient use of outbound docks, and directly contribute to missed shipment deadlines for your customers.
ProcessMind tracks the dwell times and queues before "Packing Initiated" and "Loading onto Carrier" within your Manhattan SCALE event data. It pinpoints exactly where orders are accumulating, allowing you to identify capacity issues, staffing imbalances, or inefficient handoffs between stages.

Critical quality inspection activities are sometimes skipped, performed out of sequence, or not properly documented, risking product integrity and compliance. This oversight in warehouse management can lead to downstream errors, costly returns, and damage to brand reputation.
ProcessMind identifies instances where "Quality Inspection Performed" activities are missing or occur in an unexpected order for specific warehouse orders in Manhattan SCALE. It provides visibility into deviations from standard operating procedures, allowing for targeted training or process enforcement.

Your warehouse staff or equipment are not always utilized effectively, leading to idle time in some areas while others are overwhelmed. Suboptimal resource deployment in your warehouse management can result in higher labor costs, slower processing times, and overall operational inefficiency.
ProcessMind analyzes "User/Operator ID" and "Equipment Used" attributes across activities in Manhattan SCALE. It reveals patterns of under or over-utilization, identifies where resources are being tied up, and provides data-driven insights to optimize workforce scheduling and equipment deployment.

Orders frequently fail to meet their requested completion or dispatch dates, leading to penalties, customer complaints, and a damaged reputation. This impacts your ability to meet service level agreements and maintain strong relationships with your clients and partners.
ProcessMind compares the "Actual Completion Date" with the "Requested Completion Date" for each warehouse order in Manhattan SCALE. It pinpoints which orders consistently miss deadlines and, more importantly, reveals the specific process steps or preceding delays that contribute to these missed targets.

Your warehouse orders often follow non-standard paths or experience unexpected loops, differing significantly from the intended process flow. These uncontrolled variations in warehouse management can complicate operations, increase processing times, and make forecasting difficult.
ProcessMind maps the actual end-to-end journey of every warehouse order from your Manhattan SCALE data. It visually highlights all process variants, identifies common deviations, and quantifies their frequency and impact, allowing you to standardize processes or optimize for common exceptions.

There are persistent differences between planned and actual quantities for goods received, picked, or packed, leading to manual adjustments and inventory inaccuracies. These discrepancies cause rework, delay order fulfillment, and erode trust in your inventory data within the warehouse.
ProcessMind analyzes "Planned Quantity" versus "Actual Quantity" attributes at various stages for each warehouse order in Manhattan SCALE. It identifies where and when these discrepancies occur most frequently, helping to pinpoint issues in receiving, picking, or counting processes that require attention.

Your warehouse operations involve excessive or redundant movements of materials and products within the facility, increasing labor costs and wear and tear on equipment. These inefficient movements contribute to longer cycle times and reduce overall operational throughput.
ProcessMind traces the sequence of storage locations and associated activities for each warehouse order in Manhattan SCALE. It reveals inefficient routes during putaway and picking, highlights instances where items are moved unnecessarily, and suggests opportunities to optimize layout and task assignments.

Typical Goals

Define what success looks like

This goal aims to shorten the total duration from warehouse order creation to shipment dispatch, directly impacting customer satisfaction and operational efficiency. Faster fulfillment in Manhattan SCALE means customers receive products sooner, improving service levels and reducing holding costs.ProcessMind can identify exact bottlenecks and longest-running activities within the fulfillment cycle. By analyzing event logs, it pinpoints where orders get stuck, like excessive staging times or delays in picking, allowing for targeted process re-engineering and measurement of improvements.

Achieving this goal means significantly reducing incorrect item picks or packing mistakes that lead to rework, returns, and increased operational costs in Manhattan SCALE. Minimizing errors ensures order accuracy, enhancing customer trust and reducing waste.ProcessMind uncovers patterns of rework or deviations from standard picking and packing procedures. It can highlight specific user IDs, equipment, or product types associated with higher error rates, enabling focused training or system adjustments to improve accuracy.

This goal focuses on improving the efficiency and effectiveness of how goods are placed into storage after receipt, and how they are retrieved for picking within Manhattan SCALE. Optimized flows lead to better space utilization, reduced travel times, and faster access to inventory.ProcessMind analyzes the actual paths and times taken for putaway and retrieval activities, identifying inefficient routes or repeated movements. It reveals opportunities to reconfigure storage strategies or adjust system rules to minimize travel distances and maximize throughput.

The aim here is to reduce the time it takes from an inbound delivery notification to goods being put away in storage, eliminating bottlenecks in the initial stages of warehouse operations in Manhattan SCALE. Faster receipt means quicker availability of goods for sale and reduced dock congestion.ProcessMind visualizes the goods receipt process, highlighting where delays occur, such as during quality inspection or initial counting. It quantifies the impact of these delays, allowing managers to identify root causes and implement changes to speed up inventory availability.

This goal targets reducing unnecessary delays and inefficiencies in the final stages of order preparation before shipment from the warehouse, leveraging Manhattan SCALE capabilities. Streamlined packing and staging ensure orders are ready on time, preventing missed delivery windows.ProcessMind identifies specific points where orders accumulate or wait excessively between packing initiation and shipment dispatch. It uncovers process variations that lead to slowdowns, providing insights into resource allocation or workstation layout improvements.

This goal ensures that all required quality inspection steps are consistently performed for incoming goods or outgoing orders within the Manhattan SCALE environment. Consistent adherence improves product quality, reduces returns, and maintains compliance standards.ProcessMind maps the actual flow of goods through the warehouse and detects instances where quality inspection activities are skipped, delayed, or performed out of sequence. It provides quantifiable evidence of non-compliance, enabling corrective actions and process enforcement.

The objective is to maximize the effective use of human resources, equipment, and storage space within the Manhattan SCALE warehouse operations. Better utilization leads to higher productivity, reduced overtime costs, and optimized operational expenditure.ProcessMind analyzes activity durations and resource assignments to reveal underutilized or overburdened resources. It identifies idle times or bottlenecks caused by resource constraints, guiding better scheduling and workload balancing.

This goal focuses on ensuring that a higher percentage of warehouse orders are dispatched to carriers by their requested completion date, as managed within Manhattan SCALE. Achieving this boosts customer satisfaction and reduces penalties for late deliveries.ProcessMind correlates shipment dispatch times with requested completion dates, identifying specific order types or process paths that frequently lead to missed deadlines. It highlights pre-shipment delays and helps in proactive intervention to meet commitments.

The aim is to reduce variations and unexpected deviations in how materials move through the warehouse, from receipt to shipment, maintaining consistent processes within Manhattan SCALE. Standardized paths improve predictability, reduce errors, and simplify training.ProcessMind automatically discovers all actual process variants for material flow, contrasting them with the ideal or planned path. It quantifies the frequency and impact of deviations, allowing for process enforcement or re-evaluation of current standards.

This goal targets minimizing mismatches between planned and actual quantities during goods receipt, putaway, or picking stages within Manhattan SCALE. Reducing discrepancies improves inventory accuracy, prevents stockouts, and eliminates reconciliation efforts.ProcessMind compares planned with actual quantities at various process steps, identifying where and why discrepancies arise. It can highlight specific materials, storage locations, or operators linked to higher rates of quantity errors, enabling targeted investigations.

The objective is to identify and remove any unnecessary or inefficient handling of materials within the warehouse that do not add value, optimizing operations in Manhattan SCALE. Eliminating redundant movements saves time, reduces labor costs, and minimizes equipment wear.ProcessMind visually maps the complete journey of a handling unit or material, revealing circular movements, unnecessary transfers, or multiple touches. It quantifies the frequency and duration of these non-value-adding steps, providing data for layout changes or process redesign.

The 6-Step Improvement Path for Warehouse Management

1

Download the Template

What to do

Access the pre-built ProcessMind Excel template tailored for Warehouse Management data from Manhattan SCALE. This template ensures you capture all necessary event log information.

Why it matters

A structured template simplifies data preparation, ensuring consistency and accuracy. It guides you to extract the right information for effective analysis.

Expected outcome

A ready-to-use Excel template, pre-configured for your Manhattan SCALE warehouse management data.

WHAT YOU WILL GET

Discover Hidden Efficiency Gaps in Your Warehouse

ProcessMind visualizes your entire warehouse operation, from goods receipt to shipment. Instantly identify bottlenecks and areas for significant improvement.
  • Visualize end-to-end warehouse processes
  • Pinpoint exact bottlenecks in material flow
  • Optimize goods receipt to shipment cycle
  • Identify resource utilization inefficiencies
Discover your actual process flow
Discover your actual process flow
Identify bottlenecks and delays
Identify bottlenecks and delays
Analyze process variants
Analyze process variants
Design your optimized process
Design your optimized process

TYPICAL OUTCOMES

Real-World Improvements in Warehouse Operations

These outcomes highlight the measurable benefits organizations commonly realize by optimizing their Warehouse Management processes. By analyzing granular process data from Manhattan SCALE, businesses gain clear insights to eliminate inefficiencies and drive significant operational enhancements.

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Faster Order Fulfillment

Average reduction in end-to-end time

Reduce the total time from order creation to dispatch, improving customer satisfaction and inventory turnover. Identify and eliminate bottlenecks that delay order completion.

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Improved On-Time Shipments

Increase in meeting promised delivery dates

Boost your ability to meet requested shipment dates, leading to higher customer satisfaction and fewer penalties. Pinpoint recurring reasons for missed deadlines.

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Lower Picking Rework Rate

Decrease in repeated picking activities

Minimize costly picking errors and associated reworks, reducing operational expenses and improving inventory accuracy. Identify root causes of frequent picking mistakes.

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Quicker Goods Putaway

Reduction in receipt to putaway lead time

Accelerate the process of moving received goods into storage, making inventory available faster and optimizing warehouse space utilization. Eliminate delays in inbound processing.

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Higher Process Conformance

Increase in adherence to optimal flows

Ensure material handling follows standardized, efficient paths, reducing unnecessary movements and improving operational predictability. Drive adherence to best practices.

Individual results can vary based on factors such as process complexity, data quality, and the specific scope of optimization efforts. The figures presented represent typical improvements observed in similar process mining implementations.

FAQs

Frequently asked questions

Process mining analyzes event logs from Manhattan SCALE to visualize the actual flow of warehouse operations. It helps identify bottlenecks in goods receipt, picking, packing, and shipping, revealing deviations from standard processes. This insight allows for data-driven decisions to optimize resource allocation and reduce fulfillment cycles.

To begin, we need event log data containing a case identifier, an activity name, and a timestamp for each event. For warehouse management, the Warehouse Order ID often serves as the case identifier. Relevant activities include putaway, picking, packing, and shipping events, along with their precise timestamps.

You can expect significant improvements in key areas like reduced order fulfillment time and minimized picking and packing errors. Process mining helps optimize putaway and storage flows, accelerate goods receipt, and streamline packing and staging. Ultimately, this leads to increased on-time shipment rates and better resource utilization.

Initial data extraction and model setup can typically be completed within a few weeks, depending on data availability and system access. The first set of actionable insights often emerges within 4-6 weeks after data ingestion. Continuous monitoring provides ongoing optimization opportunities over time.

The primary requirement is access to your Manhattan SCALE database or data warehouse to extract event log data. While specific process mining tools may have their own platform requirements, a stable data connection and appropriate permissions for data extraction are essential. Minimal disruption to your live system is typically involved.

Process mining is largely non-invasive, primarily requiring read-only access to historical data. It runs independently of your live Manhattan SCALE system, so there is minimal to no disruption to daily operations. Initial IT involvement is mainly for data extraction setup, with ongoing needs being low.

Yes, process mining excels at identifying deviations from standard or prescribed process flows. It can highlight instances of non-adherence to quality control steps or unexpected material flow paths. This allows you to pinpoint where compliance issues occur and take corrective actions.

By analyzing timestamps between process activities, process mining can precisely measure the duration of each step and the waiting times between them. It visually highlights areas where work accumulates or processes stall, such as excessive delays at packing or staging, or slow goods receipt processing. This pinpoints exact bottleneck locations.

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