Welcome to Our Terms and Policies Hub
Terms & Policies
At ProcessMind, we prioritize transparency, trust, and respect for all our users and stakeholders.
This overview serves as a comprehensive guide to our operations, detailing what you can expect from us and what we expect from you.
Should you have any questions or need further clarification, please don't hesitate to contact us.
Please contact us if you have any questions or remarks about our documents.
Terms & Policies
Academic Alliance Agreement
Free ProcessMind SaaS for Academic Institutions
Last Update: 2025-12-12
Open Details Acceptable Use Policy (AUP)
Guiding Principles for Using ProcessMind Responsibly
Last Update: 2025-12-12
Open Details Cookies & Tracking Notice
How we use cookies and similar technologies
Last Update: 2025-02-06
Open Details ProcessMind Customer Agreement (PCA)
Establishing Our Partnership: our mutual agreement
Last Update: 2026-01-28
Open Details Data Processing Addendum (DPA)
Safeguarding your data with transparency and integrity
Last Update: 2024-06-24
Open Details KVKK & Standard Contractual Clauses (SCC) Position Paper
Safeguarding your data with transparency and integrity
Last Update: 2025-11-24
Open Details ProcessMind Refund Policy
Description of our process for refunds and cancellations
Last Update: 2025-12-12
Open Details Service Level Agreement (SLA)
Contractual service commitments for eligible subscriptions
Last Update: 2026-04-14
Open Details ProcessMind Support Policy
How we handle support and incident intake
Last Update: 2026-04-14
Open Details Third-Party Code Policy
Embracing Open Source: Our policy and contributions
Last Update: 2025-12-12
Open Details 