Cookies & Tracking Notice
ProcessMind Cookies & Tracking Notice
Effective date: February 6, 2025
Introduction
ProcessMind uses cookies and similar technologies across our websites and services to enhance your experience, understand service usage, and tailor advertisements.
Our use of these technologies helps us improve our websites and services, make them user-friendly, and deliver targeted advertisements across our websites, services and third-party platforms. You have control over your cookie settings and can customize your preferences at any time.
If you wish to modify your cookie settings on ProcessMind, you can do so by clicking on Cookie preferences
Frequently Asked Questions
What is a cookie?
Cookies are small text files stored on the hard drive by your web browser when you use websites.
The cookie is installed after a request is issued by a web server to a browser (e.g. Internet Explorer, Firefox, Chrome) and is completely “passive” (does not contain software, viruses or spyware and cannot access information stored on the user’s hard drive). The cookies enable a website to recognize a browser.
A cookie consists of two components: the name and the content or the value of the cookie.
The cookie itself does not in most cases identify you.
What is the lifecycle of a cookie?
Cookies are administered by web servers. The lifecycle of a cookie is limited. It can be removed manually when you delete it or it expires. From a technical perspective, only the web server sending the cookie may access it again when you return to the website associated to the web server.
The lifecycle of a cookie may vary significantly, depending on the purpose for which it was placed. As mentioned above, certain cookies are exclusively used during a single session (“session cookies”) and are not remembered after you leave the website. They are temporarily stored in the cookie folder of the web browser which remembers you until you exit the respective website or you close the browser window. Other cookies are remembered and reused each time you return on the respective website (“persistent cookies”). They are stored on the hard drive of a computer or other device (and depend, in general, on its preset lifecycle). Persistent cookies include cookies placed by a website different than our Website also known as “third party cookies”, which may be used anonymously to memorize your interests, so that it delivers relevant advertising content.
Nevertheless, cookies may be deleted by you at any moment by accessing the browser settings.
What cookies do we use?
We use session cookies and persistent cookies. Depending on the purposes for which they are used cookies can be:
Essential– used to efficiently and quickly load the pages and offer features by distributing the workload across several computers, to authenticate you and to ensure your secure connection and prevent fraudulent use of your account or detect other malicious activity on the website.
Functionality cookies– these cookies are used in order to enhance your user experience and to remember your preferences such as your language preference and cookies which are necessary for the playback of media content or which can autofill a form for you.
Analytical/Performance - used by us to count the number of users on our website, to recognize you when you visit the website again and to help us improve your experience on our website depending on how it is used. These cookies also help us understand how our services are doing and improve them by developing new features.
Targeting and advertising – these cookies are used to record your behavior online and can be used to provide you with offers and services you might be interested in.
What are third party cookies?
Depending on the website or domain placing the cookie, a cookie is “first” or “third” party. A first party cookie is set by a website visited by you directly. Third party cookies are set by third parties domains or websites which can place cookies through the website you visit, hence their name “third party cookies”. These third parties are other entities than ProcessMind and they can be session or persistent cookies.
We use Youtube and Google maps in order to display the videos we have on our website and the directions to our locations.
The use of log files and web beacons
Web beacon is a technique used on web pages or email to show that a user has accessed a content, such as opened an e-mail or accessed a link. We gather some information automatically and store it in log files. This is mostly anonymous usage data such as browser, internet service provider, clickstream data, operating system or time stamp.
Personalize browser settings for cookies
If you are not bothered by the use of cookies and you are the only person using the computer, you may set longer expiration periods for the storage of the browsing history. In case you share access to a computer, you may want to take into consideration setting the browser to delete personal browsing data each time you close the browser.
How can I stop cookies?
You may withdraw your consent for the use of cookies or change the cookie settings for this website at any time by clicking on the “View cookie settings” button at the top of this page or by configuring your browser settings (please refer to your browser’s help function to learn more about cookie controls).
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
This policy may change from time to time so if we make any material changes we will post a notice on our website. You can find out more information on cookies by accessing www.allaboutcookies.org or contacting us at info@processmind.com .
Cookie List
A cookie is a small piece of data (text file) that a website—when visited by a user—asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies—which are cookies from a domain different than the domain of the website you are visiting—for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
These cookies are essential for the website to operate properly and are automatically enabled in our system. They are typically activated by your interactions, such as setting privacy options, logging in, or completing forms. While you can adjust your browser settings to block or notify you about these cookies, certain features of the site may not function correctly without them. These cookies do not hold any personal information that can identify you.
| Cookie Name | Origin | Description | Content | Expiry |
|---|---|---|---|---|
| cookie_consent | ProcessMind | Stores your cookie consent preferences to remember your choices across visits. | JSON object containing consent status for each cookie category (necessary, analytics, marketing, preferences) | 1 year |
Analytics Cookies
These cookies help us understand how visitors use our site by providing insights into which pages are visited most and how users navigate through the site. This information is collected in an aggregated form, helping us to enhance the site’s performance. If these cookies are declined, we won’t be able to track your visits or improve your browsing experience. These optional cookies can be managed through the cookie settings.
| Cookie Name | Origin | Description | Content | Expiry |
|---|---|---|---|---|
| _ga | Google Analytics | Used to distinguish unique users by assigning a randomly generated number as a client identifier. Helps analyze how visitors interact with the site. | Client ID (e.g., GA1.1.xxxxxxxxxx.timestamp) | 2 years |
| _ga_TRT89GTFVH | Google Analytics | Used by Google Analytics 4 to persist session state and track user interactions across pages. | Session data including timestamps and engagement metrics | 2 years |
| _clck | Microsoft Clarity | Persists the Clarity User ID and preferences, unique to that site. Helps us understand user behavior through heatmaps and session recordings. | User ID and settings | 1 year |
| _clsk | Microsoft Clarity | Connects multiple page views by a user into a single Clarity session recording. Contains timestamps and page view counts. | Session ID and interaction data | 1 day |
Marketing Cookies
These cookies are used to track visitors across websites and to display relevant advertisements. They help measure the effectiveness of advertising campaigns and limit the number of times you see an ad.
| Cookie Name | Origin | Description | Content | Expiry |
|---|---|---|---|---|
| _gcl_au | Google Ads | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Stores a unique identifier to track conversions. | Conversion tracking ID | 90 days |
| bcookie | Browser identifier cookie used to uniquely identify devices accessing LinkedIn. Used for tracking and advertising purposes. | Unique browser identifier | 1 year | |
| li_gc | Stores consent of guests regarding the use of cookies for non-essential purposes. | Consent timestamp and status | 6 months | |
| lidc | Used for routing and to optimize data center selection based on network performance. Also facilitates tracking. | Data center routing information | 1 day | |
| test_cookie | DoubleClick (Google) | Used to check if the user’s browser supports cookies. This is a temporary test cookie. | ”CheckForPermission” | Session |
Functional Cookies
These cookies allow the website to offer improved functionality and personalized features. They might be set by us or by third-party providers that contribute services to our site. If you choose not to enable these cookies, some services may not operate as intended.
Currently, we do not use any functional cookies beyond those classified as strictly necessary.
Third-Party Cookies Notice
Some cookies listed above are set by third-party services (Google, Microsoft, LinkedIn) and are placed on their respective domains. These third-party cookies are governed by the privacy policies of those services:
- Google Analytics & Google Ads: Google Privacy Policy
- Microsoft Clarity: Microsoft Privacy Statement
- LinkedIn: LinkedIn Cookie Policy
When you reject marketing or analytics cookies through our consent banner, we update Google Consent Mode to prevent these services from setting new cookies. However, existing third-party cookies on other domains can only be removed by clearing your browser cookies or through those services’ own opt-out mechanisms.
Contact Us
Do not hesitate to reach out to us if you have any questions.