Collaboration

Welcome to Our Documentation Center

Guides, resources, and references to help you become an expert. ProcessMind helps you turn complex workflows into clear, efficient operations. From your first model to organization-wide process intelligence, this documentation gives you the steps, tips, and answers you need.

New here? Pick your track: Process Foundation to document and standardize, Process Architecture to connect and govern, or Process Intelligence to analyze and optimize with data. You can follow any track right away with a free trial.

Welcome to Our Documentation Center

The Collaboration section covers the features that let your team work together inside a model. Instead of discussing processes in email threads, you can comment directly on elements and processes and mention teammates to bring them into the conversation. These guides are written for modelers, reviewers, and process owners. All features in this section are available with a Process Foundation seat.

What You’ll Learn

  • Comments and Mentions: leave feedback on model elements and processes, mention teammates, and keep discussions attached to the model.
  • Collaborative Editing: edit the same model together in real time, with live updates on every screen.

Where to Start

  • Reviewing a model with your team: start with Comments and Mentions to attach feedback to the exact element it concerns.
  • Working on a model together: see Collaborative Editing for real-time changes and what happens when two people edit the same element.

For where models live and how they are shared, see the Process Catalog.

Frequently asked questions

Comments are available with a Process Foundation seat, and threads are visible to everyone with access to the process. If a teammate cannot add comments, check their role in the organization settings.

Yes. Everyone sees the same live canvas and changes appear as they happen. If two people change the same element at once, one edit wins and the other is discarded, so save as you go and coordinate on overlapping changes.

CONTACT US

Get in Touch

Other Ways to Get in Touch

Use the form to contact ProcessMind about sales or general enquiries. For support, press, partnership, or academic questions, use the routes below to reach the right team. Want to see how the platform works? Start a trial to explore it before talking with sales.

Which contact route should you use?

  • Sales and general enquiries: Use the contact form for product questions, enterprise discussions, and other enquiries.
  • Support: For help with ProcessMind, search the documentation first. Check service status if you’re experiencing a service issue.
  • Partners: For partnership enquiries, visit Partner with us.
  • Press: For media enquiries, see our news and press releases.
  • Academic applicants: Learn about the Academic Alliance and how to apply.

What response time should you expect?

Response times vary by enquiry and contact route. The contact form and linked pages are the available options; we don’t publish a specific response time here. If you’re reporting a service issue, check the status page before sending a support enquiry.

Want to explore before contacting sales?

Start a trial to explore ProcessMind and see if it fits your needs. Use the product to investigate your questions before scheduling a sales conversation.

Explore ProcessMind in a trial

See how the platform works and assess your process questions before you contact sales.

Need help with an existing account?

Search the ProcessMind documentation for product guidance. If you suspect a service issue, check service status before contacting support.

Contact ProcessMind

Use the contact form for sales and general enquiries. For specific questions, choose the support, partner, press, or academic route above.

Send your enquiry, or start a trial instead: Start a free trial.