Case Explorer

Case Explorer

The Case Explorer lets you inspect individual cases in detail. While dashboards and process maps show aggregates and patterns, the Case Explorer zooms in on a single case to show exactly what happened, when it happened, and what data is associated with each step.

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When to Use the Case Explorer

Use the Case Explorer when you want to move from patterns to proof:

• Investigate specific cases behind a KPI or chart
• Understand why a case took longer or behaved differently
• Validate insights using real event sequences
• Explore cost, automation, and timing at case level

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Opening the Case Explorer

Click Case Explorer in the right sidebar.
A list of available cases appears on the left. Selecting a case opens the case detail view.

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Selecting a Case

• Use the case list to browse or search for a case ID
• Select a case to open its details
• Use Set as filter to apply the selected case to the global filters

The case detail panel updates immediately when a different case is selected.

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Case Details

The case detail view is organized into four tabs:

• Timeline
• Info
• Statistics
• Data

Each tab shows a different perspective on the same case.

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Timeline

The Timeline tab shows the chronological flow of activities for the selected case.

• Activities are listed in execution order
• Bars visualize the duration between events
• The horizontal axis represents time
• Each row corresponds to one activity in the case

This view makes it easy to spot delays, waiting times, and long-running steps.

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Info

The Info tab shows high-level metrics for the selected case, such as:

• First date – when the case started
• Last date – when the case completed
• Throughput time – total case duration
• Number of events
• Number of activities
• Number of datasets
• Total cost
• Total CO₂ (if available)

This tab provides a compact summary of the case at a glance.

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Statistics

The Statistics tab shows statistical summaries for numeric event or case attributes.

For each field, statistics may include:

• First and last value
• Highest and lowest value
• Average, median, and mode
• Standard deviation

This is useful for understanding variation within a single case, for example cost fluctuations across activities.

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Data

The Data tab shows the raw event-level data for the selected case in tabular form.

Each row represents one event and typically includes:

• Activity name
• Timestamp
• Cost (if available)
• Automation flag or other event attributes

This view is ideal for precise inspection, validation, and exporting insights.

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Typical Investigation Flow

1. Spot an anomaly or pattern in a dashboard
2. Open the Case Explorer
3. Select a relevant case
4. Review the Timeline to understand flow and delays
5. Check Info for overall metrics
6. Use Statistics to analyze numeric variation
7. Inspect Data for exact event details

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Related Features

• Using Filters  – Filter data before opening the Case Explorer
• Element Menus  – Open Case Explorer from diagram elements
• How to Analyze Your Process  – End-to-end analysis methodology