Organization Settings
This guide covers setting up and managing environments (tenants) in ProcessMind, including admin roles, configuration steps, user management, and plan usage lim
Single-Sign-On (SSO) with ProcessMind
Tue Oct 01 2024
ProcessMind SSO Integration Guide
ProcessMind offers Single Sign-On (SSO) through major providers—Microsoft and Google—for a smoother login experience. Users can authenticate with their existing accounts, ensuring secure, hassle-free access to ProcessMind, while limiting data collection to what’s essential.
How SSO Works in ProcessMind
When a user logs into ProcessMind using SSO, we rely on the identity provider (Microsoft or Google) for secure authentication. After successful login, ProcessMind only captures the email address of the user to uniquely identify the account within the application.
Following the initial login, users are prompted to provide their First Name and Last Name, which helps personalize the experience within ProcessMind. No other information is collected from the identity provider.
SSO with Microsoft
To log into ProcessMind using your Microsoft account:
- Navigate to the Login Page: On the ProcessMind login screen, click the “Login with Microsoft” button.
- Authenticate with Microsoft: You will be redirected to the Microsoft login page. Enter your Microsoft account credentials if prompted.
- Grant Permissions: You may be asked to grant ProcessMind access to your Microsoft account’s basic information, specifically your email address.
- Complete the Process: After authentication, you will be redirected back to ProcessMind. On your first login, you will be asked to enter your First Name and Last Name to complete your profile.
Data Collected from Microsoft
- Email Address: Captured for unique identification within ProcessMind.
- No other information is collected.
SSO with Google
To log into ProcessMind using your Google account:
- Navigate to the Login Page: On the ProcessMind login screen, click the “Login with Google” button.
- Authenticate with Google: You will be redirected to the Google login page. Enter your Google account credentials if prompted.
- Grant Permissions: You may be asked to allow ProcessMind access to your Google account’s basic information, specifically your email address.
- Complete the Process: After authentication, you will be redirected back to ProcessMind. On your first login, you will be asked to enter your First Name and Last Name to complete your profile.
Data Collected from Google
- Email Address: Captured for unique identification within ProcessMind.
- No other information is collected.
Privacy and Data Protection
ProcessMind is committed to protecting your privacy. When logging in through SSO with either Microsoft or Google:
- Only your email address is captured from the identity provider to uniquely identify you within ProcessMind.
- After the first login, ProcessMind will ask for your First Name and Last Name to complete your profile setup.
- No other personal information, such as profile pictures, contact lists, or demographic data, is retrieved from the identity providers.
Key Benefits of SSO Integration
- Ease of Use: Users can log into ProcessMind using their existing Microsoft or Google credentials without needing to create new passwords or remember separate login details.
- Enhanced Security: By leveraging the secure authentication mechanisms provided by Microsoft and Google, SSO reduces the risks associated with weak passwords or password reuse.
- Streamlined User Experience: Users can quickly access ProcessMind, with minimal setup required after the initial login.
Troubleshooting SSO Login Issues
If you encounter issues while logging in with SSO
- Ensure you are using the correct Microsoft or Google account.
- Confirm that you have granted ProcessMind access to your email information during the authentication process.
- Clear your browser’s cache and cookies, and try logging in again.
- If the issue persists, contact your system administrator or ProcessMind support for further assistance.