ProcessMind Configuration and Setup Guide
Set up ProcessMind: learn configuration, environments, billing, SSO, and more for business process management.
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Process Foundation
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Usage and Credits
AI credits are included with every plan: see the credits table for your plan's allowance
Usage and Credits
The Usage and Credits screen shows how your organization consumes platform functionality. AI actions such as assistant conversations, model generation, and summaries are metered in AI credits. Other capabilities, such as simulation runs, preprocessing, data queries, and exports, are metered as separate categories on the same screen. You always know what you have left in each.
About AI Credits
AI credits are the metering unit for ProcessMind’s AI features. One credit equals €0.01. Most AI actions cost between 1 and 50 credits depending on the action:
- Update text and short summaries: 1 credit
- AI simulation settings: 3 credits
- Generate a model: 10 credits
- Scan a document or image: 15 credits
- Process a video: 50 credits
What Else Is Metered?
Besides AI, other platform capabilities draw on the same metered allowances shown on the Usage and Credits screen. Depending on your plan you will see balances for:
- AI: assistant chats, model generation, summaries, and document or video processing.
- Simulation: simulation runs.
- Preprocessing: artifact and data preprocessing.
- Data ingestion: data uploads. AI data recommendations run automatically as part of upload processing and are covered by this category, not by AI credits.
- Data queries: data and dashboard queries.
- Dashboards: dashboard loads.
- Exports: document and analysis exports.
- External API: REST API and webhook activity.
- Search: global search requests.
- Storage: stored data and artifacts.
- MCP: Model Context Protocol calls.
Each category shows the percentage remaining and the reset countdown. You are notified at 80% and again at 100% of an allowance. On the free plan and the free trial, a category stops once exhausted; on paid plans usage can continue past the included allowance without extra charge, matching the AI-credit behavior below.
Included Credits by Plan
Every plan includes a monthly allowance of AI credits:
| Plan | Included AI credits |
|---|---|
| Free trial | 100 total (one-time, for the whole trial) |
| Free | 20 / month |
| Process Foundation | 500 / month |
| Process Architecture | 2,000 / month |
| Process Intelligence | 5,000 / month |
| Enterprise | 20,000 / month |
Monthly Reset and Pooling
Credits are pooled per organization and reset monthly on paid plans. Unused credits expire at the end of each billing cycle: they do not roll over. The free trial instead uses a one-time allowance for the whole trial period (it does not reset monthly). Your current balance and the next reset date are shown on the Usage and Credits screen.
When You Run Out of Credits
On the free trial and the free plan, AI access is blocked once the credit pool is exhausted until it resets. On paid plans, usage continues past your included credits and you are notified; you are never charged beyond your plan.
- No surprise charges: you are never billed beyond your plan’s allowance
- No hard paywall: normal, non-AI functionality keeps working
- Automatic recovery: AI features become available again when the pool resets (on plans where access is blocked)
If you regularly run out of credits, consider upgrading to a plan with a larger allowance. See Billing and Payments for plan options. For an example of an AI-powered feature that consumes credits, see AI-Assisted Simulation.