Metrics

Metrics

When you apply data to your process model, ProcessMind displays your chosen metric on the connections between activities. You can configure these metrics to show the most relevant information for your analysis. Click any connection to open a context menu and select the metric [Σ] you want to display.

The following metrics are available:

Counts

• Count Cases
  Displays the total number of cases in the dataset or for a specific attribute. Useful for understanding the overall workload or case volume.

• Count Events
  Shows the total number of events recorded in the dataset. Ideal for tracking activity occurrences or event frequency.

• Count Activities
  Counts the total number of activity executions across all cases. Helps analyze workload distribution and activity intensity.

Attribute Metrics

• Sum
  Calculates the total sum of a numeric attribute (e.g., total duration, total cost). Useful for cumulative insights.

• Avg (Average)
  Computes the average value of a numeric attribute (e.g., average activity duration). Highlights typical performance levels.

• Count Distinct
  Counts the number of unique values for a selected attribute (e.g., unique users, systems, or resources). Useful for diversity analysis.

• Min (Minimum)
  Shows the smallest value of a numeric attribute (e.g., shortest activity time). Benchmarks best-case scenarios.

• Max (Maximum)
  Displays the largest value of a numeric attribute (e.g., longest activity time). Highlights bottlenecks or extreme cases.

• Median
  Returns the middle value of a numeric attribute, reducing the impact of outliers compared to averages.

• Modus (Mode)
  Identifies the most frequently occurring value in a dataset. Useful for spotting dominant behaviors or attributes.

Throughput Time (Case Duration)

Measures the total elapsed time from case start to case end.

• Sum Throughput Time – Total throughput time across all cases.
• Average Throughput Time – Mean case duration.
• Min Throughput Time – Fastest case completion time.
• Max Throughput Time – Longest case completion time.
• Median Throughput Time – Middle value of case durations.
• 90th Percentile Throughput Time – Duration under which 90% of cases finish, useful for SLA benchmarking.

Processing Time (Active Work Duration)

Measures the time spent actively processing cases or activities, excluding idle times.

• Sum Processing Time – Total processing time across all cases.
• Average Processing Time – Mean active work duration.
• Min Processing Time – Shortest processing time recorded.
• Max Processing Time – Longest processing time recorded.
• Median Processing Time – Middle processing time value.
• 90th Percentile Processing Time – Active time within which 90% of cases or activities are completed.

Ratios

• Ratio Cases
  Proportion of cases meeting a specific condition relative to the total. Useful for case-level comparisons.

• Ratio Events
  Proportion of events meeting a condition relative to the total. Useful for analyzing event distributions.

These metrics let you customize charts to focus on the insights you need from your data.

• Filter Attribute:
  Decide if the chart should be filtered based on a specific attribute.

By selecting the right metric, you can tailor your process graph to highlight the insights most relevant to your analysis.