Metrics

If data is applied to the model the process model will show a desired metric on the connections between activities. These metrics can be configured to display the most relevant information for your analysis. By clicking on one of the connections a context menu will appear, allowing you to select the metric [Σ] you want to display.

The following metrics are available for selection:

Counts

• Count Cases
  Displays the total number of cases in the dataset or for a specific attribute. Useful for understanding the overall workload or case volume.

• Count Events
  Shows the total number of events recorded in the dataset. Ideal for tracking activity occurrences or event frequency.

• Count Activities
  Counts the total number of activity executions across all cases. Helps analyze workload distribution and activity intensity.

Attribute Metrics

• Sum
  Calculates the total sum of a numeric attribute (e.g., total duration, total cost). Useful for cumulative insights.

• Avg (Average)
  Computes the average value of a numeric attribute (e.g., average activity duration). Highlights typical performance levels.

• Count Distinct
  Counts the number of unique values for a selected attribute (e.g., unique users, systems, or resources). Useful for diversity analysis.

• Min (Minimum)
  Shows the smallest value of a numeric attribute (e.g., shortest activity time). Benchmarks best-case scenarios.

• Max (Maximum)
  Displays the largest value of a numeric attribute (e.g., longest activity time). Highlights bottlenecks or extreme cases.

• Median
  Returns the middle value of a numeric attribute, reducing the impact of outliers compared to averages.

• Modus (Mode)
  Identifies the most frequently occurring value in a dataset. Useful for spotting dominant behaviors or attributes.

Throughput Time (Case Duration)

Measures the total elapsed time from case start to case end.

• Sum Throughput Time – Total throughput time across all cases.
• Average Throughput Time – Mean case duration.
• Min Throughput Time – Fastest case completion time.
• Max Throughput Time – Longest case completion time.
• Median Throughput Time – Middle value of case durations.
• 90th Percentile Throughput Time – Duration under which 90% of cases finish, useful for SLA benchmarking.

Processing Time (Active Work Duration)

Measures the time spent actively processing cases or activities, excluding idle times.

• Sum Processing Time – Total processing time across all cases.
• Average Processing Time – Mean active work duration.
• Min Processing Time – Shortest processing time recorded.
• Max Processing Time – Longest processing time recorded.
• Median Processing Time – Middle processing time value.
• 90th Percentile Processing Time – Active time within which 90% of cases or activities are completed.

Ratios

• Ratio Cases
  Proportion of cases meeting a specific condition relative to the total. Useful for case-level comparisons.

• Ratio Events
  Proportion of events meeting a condition relative to the total. Useful for analyzing event distributions.

These metrics allow users to customize charts to focus on the specific insights they need from their data.

• Filter Attribute:
  Determine if the chart should be filtered based on a specific attribute.

By selecting the appropriate metric, you can tailor the process graph to focus on the specific insights most relevant to your analysis.