Billing and Payments

To cancel your subscription, go to the account settings page, select ‘Subscription’, and click on the ‘Cancel Subscription’ button. Follow the prompts to complete the cancellation process.

Yes, you can switch from an annual plan to a monthly plan. This plan will become active after your annual plan is up for renewal. Go to your account settings, select ‘Subscription’, and choose the ‘Change Plan’ option. Select the monthly plan and confirm your changes.

Yes, we offer a discount on annual subscriptions. When you choose to pay annually, you save 15% compared to the monthly payment option.

If you cancel your subscription before the end of the billing cycle, you will still have access to the service until the current billing period ends. No refunds will be issued for the remaining period.

To apply a discount code, go to the ‘Billing and Payments’ section in your account settings. Enter the discount code in the provided field and click ‘Apply’. The discount will be reflected in your next billing cycle.

Yes, you can upgrade your plan at any time. Go to your account settings, select ‘Subscription’, and choose the ‘Upgrade Plan’ option. Select the new plan you wish to upgrade to and confirm your changes.

Downgrading your plan may result in loss of access to certain features or data associated with higher-tier plans. It’s recommended to review the features of the lower plan before making the change.

If you switch plans mid-cycle, the billing amount will be prorated based on the number of days remaining in the current billing period and the cost of the new plan.

Currently, we do not offer an option to pause subscriptions. You can cancel your subscription and re-subscribe when you are ready to use the service again.

We do not offer refunds for canceled subscriptions. You will have access to the service until the end of the current billing period, even after cancellation.

To update your payment method, go to the ‘Billing’ section in your account settings. Click on ‘Update Payment Method’ and enter the new payment details.

No, currently we only allow one subscription per account. If you need multiple subscriptions, you will need to create separate accounts for each subscription.

If your payment fails, you will receive a notification and an attempt will be made to retry the payment. If the payment continues to fail, your subscription may be suspended until the issue is resolved.

Yes, we offer a 14-day free trial period for new users. You can sign up and use the service without any charges during the trial period. After the trial ends, you will need to choose a subscription plan to continue using the service.