Glossary
Welcome to Our Documentation Center
New here? Pick your track: Process Foundation to document and standardize, Process Architecture to connect and govern, or Process Intelligence to analyze and optimize with data.
The glossary explains the terms used across the ProcessMind documentation: process mining and data concepts, BPMN 2.0 elements, the modeling and analysis vocabulary of the app, dashboard metrics, simulation terms, and the terminology of your account and settings.
- Glossary of Terms: definitions of the terms used throughout the docs, grouped by area with a link to the page behind each term.
- Supported BPMN Elements: the BPMN elements ProcessMind supports.
- BPMN 2.0 Poster: the BPMN 2.0 poster in your language.
Related Documentation
CONTACT US
Get in Touch
Use the form to contact ProcessMind about sales or general enquiries. For support, press, partnership, or academic questions, use the routes below to reach the right team. Want to see how the platform works? Start a trial to explore it before talking with sales.
Which contact route should you use?
- Sales and general enquiries: Use the contact form for product questions, enterprise discussions, and other enquiries.
- Support: For help with ProcessMind, search the documentation first. Check service status if you’re experiencing a service issue.
- Partners: For partnership enquiries, visit Partner with us.
- Press: For media enquiries, contact the team through the newsroom.
- Academic applicants: Learn about the Academic Alliance and how to apply.
What response time should you expect?
Response times vary by enquiry and contact route. The contact form and linked pages are the available options; we don’t publish a specific response time here. If you’re reporting a service issue, check the status page before sending a support enquiry.
Want to explore before contacting sales?
Start a trial to explore ProcessMind and see if it fits your needs. Use the product to investigate your questions before scheduling a sales conversation.
Need help with an existing account?
Search the ProcessMind documentation for product guidance. If you suspect a service issue, check service status before contacting support.
Contact ProcessMind
Use the contact form for sales and general enquiries. For specific questions, choose the support, partner, press, or academic route above.
Send your enquiry, or start a trial instead: Start a free trial.