ProcessMind Configuration and Setup Guide
Set up ProcessMind: learn configuration, environments, billing, SSO, and more for business process management.
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Plans, Seats and Usage Limits
Plans, Seats and Usage Limits
This page is the reference for what each ProcessMind plan includes: the seat types, the monthly AI credit pool, storage and dataset limits, viewer seats, and how usage limits are applied. Your Order states the plan, the seats, and any negotiated terms; where this page and your Order differ, your Order governs.
Plans
ProcessMind has four paid plans plus Free. Each plan answers one question:
| Plan | One line | Typical buyer |
|---|---|---|
| Free | Try the platform at demo scale, one user. | Evaluating |
| Process Foundation | Model and document processes. | A modeler, a team replacing Visio |
| Process Architecture | Govern and publish the process landscape. | A process office, a quality function, an organization that needs a portal |
| Process Intelligence | Measure and improve from event data. | An analytics or operational-excellence team |
| Enterprise | Scale and integrate across entities and systems. | IT, multi-entity organizations, partners and OEMs |
Seats
ProcessMind is licensed per seat. A seat is an entitlement for a single user; the features a user can access depend on that user’s seat together with the plan the organization holds. Higher seats include everything below them.
| Seat | Price per seat / month | AI credits / month | Can do |
|---|---|---|---|
| Free user | €0 | 20 (hard limit) | one capped, Intelligence-lite user: model, mine, simulate, and read dashboards at demo scale |
| Portal viewer | Free | (uses the organization pool) | read published processes and documentation in the Process Portal |
| Dashboard viewer | Free | (uses the organization pool) | portal access, plus read-only analytical dashboards |
| Process Foundation | €29 | 500 | model, document, version, import and export |
| Process Architecture | €99 | 2,000 | everything in Foundation, plus architecture, roles and RACI, approval and publishing, model quality, and the portal |
| Process Intelligence | €299 | 5,000 | everything in Architecture, plus mining, dashboards, simulation, variants, and analysis exports |
Annual billing starts at 15% and improves as your committed seat count grows. Prices exclude VAT.
Seats are added or removed in the workspace; where the number of active users exceeds the seats in the Order, the adjustment is applied as described in the Customer Agreement §9.1(g).
What each plan includes
Free gives one user a capped demo of the platform: model, mine, simulate, and read dashboards with 10,000 events per dataset, 20 AI credits per month (hard limit), 5 model or documentation exports per month (artifact exports are unlimited), 250 MB storage, one dataset per model, and unlimited models. No viewer seats and no approvals, but you can own processes.
Process Foundation includes BPMN 2.0 modeling, real-time collaboration, the process catalog, AI process generation, the AI assistant, the auto-layout engine, import and export (BPMN, PNG, PDF, SVG), version history, and documentation export (Word, Markdown, PDF).
Process Architecture includes everything in Foundation, plus the process landscape and hierarchy, value stream mapping, documentation and artifacts, RACI, model quality and standards, governance, the interactive Process Portal, role-based access control, and full audit logs.
Process Intelligence includes everything in Architecture, plus operational intelligence dashboards, AI-powered process insights, process variant analysis, process compare, automatic process discovery, process mining, process simulation, process animation, process health scores, and conformance checking.
Enterprise includes everything in Intelligence, plus many environments, custom enterprise SSO, the MCP server and Bring Your Own AI, organization statistics, full white-label (OEM), and flexible enterprise agreements.
Workspace and portal styling (logo, colors, theme) is available on every plan; full white-label without ProcessMind marks is an Enterprise agreement.
AI credits and usage allowances
Each seat includes a monthly pool of AI credits. Credits are shared by the organization and consumed by metered features, including AI, preprocessing, data ingestion, simulations, dashboards, exports, the external API, and MCP.
| Plan | AI credits / month |
|---|---|
| Free | 20 (hard limit) |
| Process Foundation | 500 per paid seat |
| Process Architecture | 2,000 per paid seat |
| Process Intelligence | 5,000 per paid seat |
| Enterprise | Scaled to your agreement |
| Free trial | 100 for the whole trial |
| Academic | 200 |
Once a credit allowance is exhausted, metered features are unavailable or rate-limited until the allowance resets, is increased, or additional capacity is ordered. Free, trial, and academic plans stop at the limit; paid plans notify administrators and continue, and any overage is handled as described in the Customer Agreement.
Portal and dashboard viewers
Viewer seats give read-only access to published processes in the Process Portal. They are free and never count against paid seats.
| Plan | Portal viewers | Dashboard viewers |
|---|---|---|
| Free | None | None |
| Process Foundation | None (the portal is a Process Architecture feature) | None |
| Process Architecture | 10 per Architecture seat | None |
| Process Intelligence | 10 per Intelligence seat | 3 per Intelligence seat |
| Enterprise | Unlimited, on a fair-use basis | Unlimited, on a fair-use basis |
Extra portal viewers can be added in packs of 100 for €99 per month. Analytical dashboards are read by Intelligence seats and their dashboard viewers; Foundation and Architecture seats do not see dashboards.
Viewers can browse and search published processes, open published models read-only, read documentation and RACI, and export published documents. They cannot edit, publish, or manage anything, and they cannot export models, artifacts, or analysis.
Tenants, storage and data limits
| Limit | Free | Foundation | Architecture | Intelligence | Enterprise |
|---|---|---|---|---|---|
| Tenants (environments) | 1 | 1 | 2 (production + sandbox) | 2 | As many as agreed |
| Datasets per model | 1 | None | None | 20 | 20 |
| Events per dataset | 10,000 | None | None | 10,000,000 | Above 10,000,000 by agreement |
| Storage | 250 MB | 1 GB | 1 GB | 10 GB | 10 GB |
| Upload size | 50 MB | None | None | 1 GB | 5 GB |
| Data preprocessing / month | None | None | None | 100,000 | 250,000 |
Data limits apply where the data features exist: Foundation and Architecture are modeling tiers with no upload pipeline, and Free is a capped demo. Environments (creating additional tenants in the workspace) are available up to each plan’s limit; Enterprise is agreed by contract.
API and MCP
The REST and Data API are available on every plan, metered and rate-limited by plan. The MCP server (Model Context Protocol) is available on Enterprise. Both are metered in the usage categories above.
Fair use
Where an entitlement is described as “unlimited”, “unmetered”, or similar, it is provided on a fair-use basis for internal business purposes, consistent with normal usage patterns for the applicable service and the customer’s size and use case. Usage that materially and persistently exceeds the included allowances, or that threatens the stability, security, or availability of the service, may result in protective measures as described in the Customer Agreement §4.7.
How limits and allowances change
ProcessMind may update plans, features, allowances, and limits. Material changes are notified in accordance with the Customer Agreement. The plan, seats, and any negotiated terms in your Order govern over this page.