Process Dashboards and KPIs

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Process Dashboards and KPIs

Features in Depth

Data-Driven Process Analysis and Insights

Pre-built process dashboards give you actionable business process intelligence as soon as you upload your data. No configuration or waiting required.

Customizable Dashboards

Build the process dashboards you need to monitor and improve your processes.

  • Pre-built KPI widgets for cycle time, throughput, and cost.
  • Custom views for each process, department, or time period.
  • Drill down from any chart to the individual cases behind it.
  • Copy any pre-built dashboard into your own space and tailor its groups, rows, and tiles.
  • Carbon footprint tracking (tCO2e) for environmental impact monitoring.
  • Norms and benchmarks to measure performance against your target process KPIs.
  • Pre-built Process Health dashboards with views by dimension, including conformance and rework, plus model-quality scores.
  • Dataset comparison: overlay the current period with the previous period or compare real and simulated data.
  • Export dashboards and charts as PNG or SVG, or copy them as images.
  • Share dashboards with your team for collaborative process analysis.
Customizable dashboards
Customizable dashboards
Process efficiency dashboard
Process efficiency dashboard
Rework flow dashboard
Rework flow dashboard
Process smoothness dashboard
Process smoothness dashboard

Advanced Filtering and Analysis

Slice and analyze your process data with powerful filtering capabilities.

  • Filter by activity, case, time period, or resource.
  • Create case tags and filter by them to focus on specific cases, regions, or priorities.
  • Compare process variants side by side.
  • Use root cause analysis to understand why cases deviate.
  • Use path analysis to identify the most common and costly routes.
Advanced filtering
Advanced filtering
Spot bottlenecks quickly. Start your free trial.

Process Intelligence

Key Features

Real-time KPIs

Key performance indicators (KPIs) and process metrics update in real time as you explore your data. Pre-built process dashboard widgets cover cycle time, throughput, and cost.

Monitor process health at a glance with pre-built dashboards that are ready to use.

Cycle Time Analysis

Measure how long each activity and path takes. Find where time is lost and compare performance across variants.

See which steps take the most time and prioritize improvements by impact.

Bottleneck Detection

AI identifies the activities and transitions causing delays and ranks them by impact. Get prioritized improvement recommendations.

Focus your improvement efforts where they can deliver the greatest results.

Advanced Filtering

Filter by case, activity, time range, resource, and custom attributes. Drill down into specific segments for targeted analysis.

Isolate specific teams, time periods, or case types to answer focused questions.

Sustainability Metrics (tCO2e)

Track and report carbon footprint by activity and process. Use built-in sustainability dashboards to measure environmental impact.

Report environmental impact by process and track progress toward your sustainability targets.

Dataset Comparison

Compare before and after, period over period, or real and simulated data side by side in the same dashboard.

Show that your improvements worked with clear, side-by-side data comparisons.

Process Improvement Guides

Get actionable improvement recommendations based on your analysis, plus integration guides for SAP, Salesforce, ServiceNow, and more.

Turn dashboard insights into step-by-step improvement plans.
Spot bottlenecks quickly. Start your free trial.

All Analytics Features

AI-powered process insights AI
Operational Dashboards
Custom Dashboards
Drill Down from Charts to Individual Cases
Advanced filters and case tags
Process health and model quality scores
Copy and customize pre-built dashboards
Export dashboards as PNG and SVG
Sustainability Metrics

What's Next

From Process Analysis to Process Optimization

Found a bottleneck? Test your improvements before you implement them.

Simulate Improvements

Once you've identified bottlenecks and inefficiencies in your process dashboards, take the next step.

  • Run what-if simulation scenarios based on your real process data.
  • Model cost changes, resource additions, or process redesigns.
  • Compare the simulated outcome with your current baseline.
  • Make data-driven business decisions with confidence.

Explore Simulation →

Compare simulation with reality
Compare simulation with reality
Simulation elements and settings
Simulation elements and settings

Maturity Stage

Where Do Dashboards Fit?

Operational dashboards and analytics are Process Intelligence capabilities. They suit organizations that track KPIs, monitor performance, and drive continuous improvement.

Turn Your Process Data Into Action

Create real-time dashboards from your event logs in under 2 minutes. Spot bottlenecks before they cost you. Start your free trial today.