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Process Intelligence Platform

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Process Intelligence Platform

What's Included

All Architecture Features, Plus Intelligence & Optimization

Organizations at this stage use data and AI to understand, predict, and continuously optimize performance. These capabilities get you there: Process Mining to see actual behavior, Process Simulation to test changes safely, and Dashboards & KPIs to track KPIs in real time.

See what's really happening

Discover actual process behavior from your existing system data.

  • Multiple advanced mining engines detect parallelism, loops, and hidden patterns.
  • Automatic process discovery from event logs.
  • Connect to any data source: ERP, CRM, databases, CSV, Excel.
  • AI-powered data structure detection, field mapping, and data-quality checks with mapping confidence.
  • Overlay multiple datasets in color and re-mine in one click when data changes.
Explore Process Mining
Documentation
Automatic process discovery
Automatic process discovery

Intelligent optimization

Let AI identify opportunities and recommend improvements.

  • AI-generated operational insights and optimization recommendations.
  • Built-in AI assistant for analysis, modeling, and documentation tasks.
  • Out-of-the-box insights for 200+ business processes.
  • Anomaly detection and automation opportunity identification.
  • Data expression language for custom calculated attributes.
Explore AI Capabilities
Documentation
AI-powered insights
AI-powered insights

Compare reality to design

Compare designed processes with actual execution behavior.

  • Conformance checking identifies deviations and compliance gaps.
  • Bottleneck & variant analysis reveals inefficiencies.
  • Process animation replays operations over time.
  • Identify rework, deviations, and throughput issues.
Go to Conformance in Process Mining
Documentation
Auditor Use Case
Comparing reality with process design
Comparing reality with process design
Process variation comparison
Process variation comparison

Test before you deploy

Simulate future operational scenarios using industry-standard simulation.

  • Resource & capacity modeling for staffing and workload.
  • AI-generated simulation settings from mining data.
  • Date ranges and warm-up periods for stable scenario comparisons.
  • Simulation vs reality comparison to validate improvements.
  • What-if scenarios for risk-free experimentation.
Explore Process Simulation
Documentation
Compare simulation with reality
Compare simulation with reality
Simulation elements and settings
Simulation elements and settings

Track what matters

Track operational KPIs and monitor process performance.

  • Throughput, cycle times, SLA breaches, workload, and rework tracking.
  • Custom KPIs & charts tailored to your organization.
  • Drill from any chart down to the individual cases behind it.
  • Advanced filters and case tags focus the analysis on the segments that matter.
  • Copy pre-built dashboards into your own space, and export as PNG or SVG.
  • Sustainability metrics for carbon impact and environmental KPIs.
  • Real-time monitoring for continuous improvement.
Explore Dashboards & KPIs
Documentation
Operational dashboards
Operational dashboards
Process efficiency dashboard
Process efficiency dashboard
Efficiency improvement recommendations
Efficiency improvement recommendations
Rework flow dashboard
Rework flow dashboard
Process smoothness dashboard
Process smoothness dashboard

Connect everything

Integrate ProcessMind with your enterprise systems.

  • REST API for programmatic access to all features.
  • Data ingestion API for automated event data import.
  • Simulation API for triggering scenarios programmatically.
  • Connect to SAP, Salesforce, ServiceNow, and more.
Explore our system support
Documentation
REST APIs and integrations
REST APIs and integrations

For Leaders: Build the Business Case

Turn Process Intelligence into executive-ready decisions.

  • Quantify efficiency, cost, and cycle-time impact with evidence from real process data.
  • Use simulation to compare options before committing budget.
  • Share clear outcomes with stakeholders and decision-makers.
  • Estimate upside with the ROI calculator and align investment with expected value.
Use the Process Mining ROI Calculator
See Pricing
Executive business case insights
Executive business case insights
Executive process signals
Executive process signals
Prioritized improvement opportunities
Prioritized improvement opportunities
Design better processes. Build a connected architecture. Stay in control.
Start now

Drive continuous excellence

"Move from static documentation to data-driven process management. Use Process Mining to see how work actually flows and where bottlenecks occur. Simulate changes before implementation to predict outcomes and reduce risk. Use AI to surface insights and recommendations that help you stay ahead of operational issues."
MATURITY LEVEL 1

Process Foundation

Model and document your processes to create clarity and shared understanding.

Business Analyst Creates and maintains process documentation and BPMN models.
Process Owner Defines how work should be performed and ensures process standardization.
Explore Process Foundation
MATURITY LEVEL 2

Process Architecture

Define and manage your process landscape to align operations with strategy and compliance.

Process Architect Designs the enterprise process landscape, governance structure, and ownership model.
Transformation Manager Aligns processes with strategy, compliance requirements, and business change initiatives.
Explore Process Architecture
MATURITY LEVEL 3

Process Intelligence

Use data and AI to understand, predict, and continuously improve performance.

Operational Excellence Manager Uses data to identify bottlenecks, monitor KPIs, and drive continuous improvement.
Process Mining Analyst Analyzes actual process execution, discovers inefficiencies, and validates improvements.
Explore Process Intelligence

Mine. Design. Simulate. Compare. Implement.

The Intelligence Loop

A continuous loop of data, insight, and action that supports better process decisions and confident transformation.

Step 1

Mine

Understand current performance from historical data and discover how your process really runs in event data.

Process Intelligence

The Intelligence Gap

Blind Operations

You don't know what's really happening in your processes. Assumptions drive decisions while reality stays hidden.

Process Mining reveals actual behavior from your existing system data.

Hidden Bottlenecks

Performance issues stay hidden until they cause problems. By then, it's too late.

Real-time dashboards identify bottlenecks before they affect customers.

Risky Changes

You deploy process changes and hope for the best. Failures are expensive.

Simulation lets you test changes safely before committing resources.

Data Overload

You have data everywhere but insights nowhere. Reports don't answer the questions that matter.

AI-powered analysis turns data into specific, actionable recommendations.

Slow Improvement

Improvement cycles take months. By the time you optimize, requirements have changed.

Continuous monitoring supports rapid iteration and fast feedback.

The Cost

Organizations without Process Intelligence waste 25% of operational capacity on preventable inefficiencies.

Improve efficiency in targeted processes and measure ROI with your own data.
Design better processes. Build a connected architecture. Stay in control.
Start now

The difference

ProcessMind vs Traditional Process Analysis

Traditional Approach

Weeks of manual analysis

Time-consuming data collection and analysis across multiple tools.

ProcessMind

Minutes with automated discovery

Automatically extract and analyze data to reveal process insights in minutes.

Traditional Approach

Based on interviews and assumptions

Rely on subjective inputs that may be incomplete or inaccurate.

ProcessMind

Based on actual system data

Use real event data to uncover how your processes actually run.

Traditional Approach

Deploy and hope

Implement changes without knowing the potential impact.

ProcessMind

Simulate before deployment

Test and validate changes in a risk-free environment before taking action.

Traditional Approach

Generic best practices

Apply one-size-fits-all recommendations that may not fit your context.

ProcessMind

AI-generated, context-specific

Get intelligent recommendations tailored to your unique process.

Traditional Approach

ROI often measured over longer cycles

Long time to value with manual processes and limited visibility.

ProcessMind

Time to value depends on your data and scope

Faster results through automation and continuous insights.

Maturity Levels

You've Reached the Top of the Maturity Journey

""You've mastered Process Intelligence mining, dashboards, simulation, and AI-driven insights. Now make those capabilities stick. Continuous improvement isn't a project with an end date. It's a rhythm built into how your organization operates every day. Use what you've built to monitor, predict, and adapt. Let data guide every decision and AI surface opportunities you'd miss. The journey never ends, but with ProcessMind you have the engine to keep moving forward.""
Step 3 of 3
MATURITY LEVEL 1

Process Foundation

Model and document your processes to create clarity and shared understanding.

Business Analyst Creates and maintains process documentation and BPMN models.
Process Owner Defines how work should be performed and ensures process standardization.
Read More
MATURITY LEVEL 2

Process Architecture

Define and manage your process landscape to align operations with strategy and compliance.

Process Architect Designs the enterprise process landscape, governance structure, and ownership model.
Transformation Manager Aligns processes with strategy, compliance requirements, and business change initiatives.
Read More
Next Step
MATURITY LEVEL 3

Process Intelligence

Use data and AI to understand, predict, and continuously improve performance.

Operational Excellence Manager Uses data to identify bottlenecks, monitor KPIs, and drive continuous improvement.
Process Mining Analyst Analyzes actual process execution, discovers inefficiencies, and validates improvements.
Read More

Frequently Asked Questions

Any system that can export its event data: ERP systems such as SAP, Oracle, and Microsoft Dynamics, CRM platforms such as Salesforce, databases, and standard file formats including CSV, Excel, XES, Parquet, ORC, and JSONL. There is no connector to install — you export or query the data with the tools you already have and upload it, and you can automate the flow later through the REST API.

Most organizations see their first process insights within hours of uploading a dataset. How quickly the return accumulates depends on how fast the first round of recommended improvements is implemented.

No. ProcessMind is designed for business users, not data scientists. Our AI handles the complex analysis and presents insights in plain language with specific, actionable recommendations.

ProcessMind's discrete-event simulation uses your actual process data to build realistic models. Simulation quality depends on the completeness and quality of your historical data; results are most reliable when models are calibrated with your process data.

Efficiency outcomes depend on your processes and how findings are implemented. Our ROI calculator can help with your own figures based on your process characteristics.

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