Understanding the Process Graph

The Process Graph

The process graph is the central visualization in ProcessMind. It shows you how cases flow through your process, from start to finish. Understanding how to read this graph is essential for effective process analysis.

[IMAGE: ProcessGraph.webp]

• Content: Annotated screenshot of a process graph showing activities, connections, start/end events, and metrics
• Alt text: “ProcessMind process graph showing activities, connections, and flow metrics”

Activities and Events

The process graph uses BPMN-like components to represent your process:

Activities (Rectangles)

Activities are the tasks or steps in your process. They appear as rounded rectangles with:

• Name: The activity label (from your data)
• Metric value: The number displayed inside or near the activity

Each activity represents something that happened in your process, for example “Order Received”, “Payment Processed”, or “Shipment Sent”.

Start Event (Circle)

The green circle on the left marks where cases begin. All cases flow from this starting point.

End Event (Circle)

The red circle on the right marks where cases complete. Cases that reach this point have finished the process.

Connections and Flow

The arrows between activities show how cases move through your process.

What Connections Represent

Each connection (arrow) represents a transition: cases that went from one activity directly to another. The connection from “Order Received” to “Payment Processed” represents all cases where those two activities happened in sequence.

Connection Colors

Connections are colored based on their metric value:

The color intensity helps you quickly spot the “highways” in your process (where most cases flow) versus the “backroads” (rare paths).

Reading the Numbers

The numbers displayed on connections depend on your selected metric:

Changing the Displayed Metric

To see different information on the process graph:

1. Find the Metric Selector in the toolbar
2. Choose the metric you want to display
3. The numbers and colors update automatically

Understanding Splits

When one activity leads to multiple possible next activities, you see a split in the process graph.

How ProcessMind Shows Splits

Unlike traditional BPMN diagrams that use explicit gateway symbols (diamonds), ProcessMind shows splits simply as multiple outgoing connections from an activity.

For example, after “Review Application”, you might see connections going to both “Approve” and “Reject”. The activity has two outgoing arrows, one pointing to each possible next step.

This is simpler to read than BPMN’s XOR gateway notation, and it directly shows the real flow from your data.

Split Percentages

When you hover over or click connections, you can see what percentage of cases took each path. For example:

• 70% of cases go from “Review Application” to “Approve”
• 30% of cases go from “Review Application” to “Reject”

These percentages help you understand the actual decision outcomes in your process.

Why No Gateway Symbols?

ProcessMind focuses on showing you what actually happened rather than modeling decision logic. The connections themselves tell the story:

• Multiple outgoing arrows = a split occurred
• Arrow thickness/color = which path is more common
• Connection metrics = exact numbers for each path

This approach makes the graph easier to read while still showing all the routing information.

Parallelism and AND Gateways

Sometimes multiple activities happen at the same time (in parallel). ProcessMind shows this with special gateway symbols.

What Parallelism Looks Like

When your data shows activities happening concurrently, you’ll see an AND gateway (parallel gateway) on the graph:

[IMAGE: ParallelGateway.webp]

• Content: Process graph section showing parallel branches with AND gateway symbol
• Alt text: “Parallel gateway in ProcessMind showing concurrent activities”

The AND gateway appears as a diamond with a plus sign (+) inside. The flow splits into parallel branches, and then merges back together with another AND gateway.

How to Recognize Parallel Execution

Signs that activities run in parallel:

• AND gateway symbols appear in the graph
• Multiple branches split and merge back together
• Overlapping timestamps in the case explorer for these activities

Parallel vs. Choice

Don’t confuse parallel execution with choice:

If you see multiple outgoing arrows without a gateway symbol, that’s a choice point where cases take one path or another. If you see the AND gateway, both branches execute.

Analyzing Parallel Sections

When analyzing parallel branches:

1. Check the time metrics on each branch to see which takes longer
2. The overall case duration depends on the slowest parallel branch
3. Look for imbalanced workloads where one branch consistently bottlenecks

Reading the Graph Effectively

Start with the Big Picture

1. Look for the thickest arrows to identify the main flow
2. Note where most cases go (the “happy path”)
3. Identify obvious splits where cases diverge

Zoom into Problem Areas

1. Find areas with long times or high case counts
2. Click on suspicious connections to see details
3. Use filters to isolate cases that took certain paths

Use the Detail Slider

Complex processes can be overwhelming. Use the detail slider  to simplify the view:

• More detail (right): Shows all activities and connections
• Less detail (left): Shows only the most frequent paths

Compare Metrics

Switch between different metrics to understand different aspects:

• Frequency/Count: Where does the volume go?
• Time: Where do delays occur?
• Throughput: How long do cases spend on each transition?

Next Steps

Now that you understand the process graph, explore these related topics: