Your Transportation Management Data Template

SAP Transportation Management
Your Transportation Management Data Template

Your Transportation Management Data Template

This template provides a comprehensive overview of the essential data points required to effectively analyze and optimize your transportation management process. It outlines the crucial attributes to collect, the key activities to track, and practical guidance for data extraction. Use this resource to build a robust event log for your process mining initiatives.
  • Recommended attributes to collect
  • Key activities to track
  • Extraction guidance for SAP Transportation Management
New to event logs? Learn how to create a process mining event log.

Transportation Management Attributes

These are the recommended data fields to include in your event log for comprehensive transportation management analysis.
3 Required 6 Recommended 11 Optional
Name Description
Activity Name
ActivityName
The name of a specific business event or step that occurred within the transportation process.
Description

The Activity Name describes a single task or milestone in the shipment's lifecycle, such as 'Shipment Planned', 'Goods Picked Up', or 'Goods Delivered'. These activities form the nodes in the discovered process map.

Analyzing the sequence and frequency of activities helps identify the standard process flow, deviations, bottlenecks, and rework loops. It is the backbone of process discovery and conformance checking in transportation management.

Why it matters

This attribute defines the steps in the transportation process, allowing for the visualization and analysis of the end-to-end shipment flow.

Where to get

This is typically derived from event codes or status changes recorded in the SAP TM execution tracking event handler. It may be sourced from tables that log business object status changes or specific event messages.

Examples
Shipment PlannedCarrier AssignedGoods Picked UpGoods DeliveredProof Of Delivery Received
Event Time
EventTime
The timestamp indicating when a specific activity or event occurred.
Description

Event Time provides the precise date and time for each activity in the transportation process. This temporal data is fundamental for calculating cycle times, durations, and waiting times between different process steps.

In analysis, this attribute is used to sequence events correctly, build a chronological log, and perform all time-based performance analysis. It is critical for identifying delays, measuring process efficiency, and evaluating performance against schedules or service level agreements.

Why it matters

The timestamp is essential for ordering events chronologically and calculating all performance metrics, such as cycle times and on-time delivery.

Where to get

Sourced from the event handler tables in SAP TM, such as /SAPTRX/EH_EVMSG, which store timestamps for reported events.

Examples
2023-04-15T10:00:00Z2023-04-16T14:30:00Z2023-04-20T09:15:00Z
Shipment
ShipmentId
The unique identifier for a single movement of goods, which serves as the central case for analysis.
Description

The Shipment ID is the primary key that groups all related transportation activities and events. It represents a single, end-to-end transportation process, from the initial request to the final proof of delivery and payment.

In process mining, this attribute is essential for constructing the case view, allowing analysts to trace the complete journey of each shipment. It enables the analysis of process variants, cycle times, and outcomes associated with individual shipments, providing a comprehensive view of transportation performance.

Why it matters

This is the fundamental case identifier, linking all events and data points to a specific transportation order, which is crucial for end-to-end process analysis.

Where to get

This identifier is the Freight Order number or Freight Booking number in SAP TM. It can be found in tables like /SCMTMS/D_TORROT and /SCMTMS/D_TRQROT.

Examples
610000432161000056786100009876
Carrier Name
CarrierName
The name of the transportation carrier or logistics service provider assigned to the shipment.
Description

The Carrier Name identifies the company responsible for physically moving the goods. This is a critical dimension for performance analysis, as different carriers may have varying levels of service, cost, and reliability.

In process mining, this attribute is used to segment and compare performance across various carriers. It allows for the creation of carrier scorecards, monitoring on-time delivery rates per carrier, comparing costs, and identifying which carriers are most frequently associated with delays or disputes. This insight is vital for strategic carrier management and procurement.

Why it matters

Enables performance comparison across different carriers, which is key for optimizing carrier selection, cost, and service levels.

Where to get

This information is stored on the Freight Order or Freight Booking document. It is linked via the business partner function for the carrier.

Examples
DHL ExpressFedEx FreightMaersk LineUnion Pacific Railroad
End Time
EndTime
The timestamp indicating when a specific activity was completed.
Description

While StartTime indicates the beginning of an event, EndTime marks its conclusion. This is particularly useful for activities that have a duration, such as 'Customs Clearance' or 'Goods Loading'. The difference between EndTime and StartTime represents the processing time of that activity.

In process mining analysis, having both a start and end time enables more granular analysis of activity durations, allowing for the separation of processing time from waiting time. This helps pinpoint exactly where inefficiencies lie, whether within the execution of a task or in the handoffs between tasks.

Why it matters

Allows for the precise calculation of activity processing times, distinguishing active work time from waiting time between events.

Where to get

Like StartTime, this is sourced from event handler tables. It may correspond to a separate 'completed' event for a given activity.

Examples
2023-04-15T11:30:00Z2023-04-16T15:00:00Z2023-04-20T09:45:00Z
Is On-Time Delivery
IsOnTimeDelivery
A boolean flag indicating if the goods were delivered on or before the requested delivery date.
Description

This is a calculated attribute that compares the timestamp of the 'Goods Delivered' activity with the 'Requested Delivery Date'. It evaluates to true if the delivery was on time or early, and false if it was late.

This attribute simplifies performance analysis by creating a clear binary outcome for each shipment. It is the basis for the On-Time Delivery Performance Dashboard and the corresponding KPI. It allows analysts to easily filter for late shipments and perform root cause analysis to understand the drivers of poor performance.

Why it matters

Directly measures adherence to delivery commitments, simplifying the calculation and visualization of the critical on-time delivery KPI.

Where to get

This attribute is not stored in SAP TM. It must be calculated during data transformation by comparing the actual delivery event timestamp to the Requested Delivery Date.

Examples
truefalse
Mode of Transport
ModeOfTransport
The method of transportation used for the shipment, such as road, rail, air, or sea.
Description

This attribute specifies the transportation mode. Different modes have distinct cost structures, transit times, and process complexities. For example, an international air freight shipment will have different activities, like customs clearance, compared to a domestic truckload shipment.

Analyzing processes by transport mode allows for tailored improvement initiatives. It is also critical for cost analysis, especially for identifying the usage of premium freight (e.g., expedited air) versus standard, more economical modes. This segmentation is key to understanding and controlling transportation spending.

Why it matters

Enables analysis of cost, time, and process variations based on the transportation mode, which is crucial for cost optimization and identifying premium freight usage.

Where to get

This is a key field on the Freight Order or Freight Booking, often labeled as Transportation Mode or MOT.

Examples
01 (Road)02 (Rail)04 (Air)05 (Sea)
Requested Delivery Date
RequestedDeliveryDate
The delivery date and time requested by the customer or stipulated in the sales order.
Description

The Requested Delivery Date is the target deadline for the 'Goods Delivered' activity. It serves as the primary benchmark for measuring on-time delivery performance.

This date is crucial for calculating the 'On-Time Delivery Rate' KPI. By comparing the actual delivery timestamp with this requested date, organizations can determine if they met their service level agreement. Analyzing deviations helps identify systemic causes of delays, such as carrier performance issues, planning delays, or customs hold-ups.

Why it matters

This is the baseline for measuring on-time delivery performance, a critical KPI for customer satisfaction and operational excellence.

Where to get

This date is typically transferred from the preceding sales order or stock transport order from SAP ERP. It is stored in the date/time fields of the Freight Unit or Freight Order.

Examples
2023-05-20T17:00:00Z2023-06-01T12:00:00Z2023-06-15T23:59:59Z
Total Freight Cost
TotalFreightCost
The total calculated or invoiced cost for the shipment.
Description

Total Freight Cost represents the financial impact of a shipment. This can be the cost calculated by the transportation management system or the final amount from the carrier's invoice after settlement.

This attribute allows for the financial dimension to be integrated into process analysis. Analysts can identify the most expensive process variants, calculate the cost of delays or reroutes, and compare the cost-effectiveness of different carriers or transport modes. It is fundamental for dashboards focused on transportation spend and cost-to-serve analysis.

Why it matters

Adds a financial dimension to the process, enabling analysis of transportation spend, cost per shipment, and the financial impact of process inefficiencies.

Where to get

Sourced from the Freight Settlement Document in SAP TM after charge calculation has been performed. It can be found in tables like /SCMTMS/D_SFIRHD.

Examples
250.751200.005430.50
Delay Reason
DelayReason
A code or text explaining the reason for a delay in the shipment.
Description

The Delay Reason attribute captures the cause of a deviation from the planned schedule, such as 'Bad Weather', 'Customs Hold', or 'Carrier Delay'. This information is often reported manually or via an event message from the carrier.

This is a powerful attribute for root cause analysis. It allows analysts to move beyond simply knowing a shipment was late to understanding why. By categorizing and quantifying delay reasons, organizations can identify recurring problems and focus their improvement efforts on the most impactful areas, like improving carrier communication or optimizing routes to avoid congestion.

Why it matters

Explains the 'why' behind shipment delays, enabling powerful root cause analysis to reduce exceptions and improve on-time performance.

Where to get

This can be captured as an event code and reason in SAP TM's event management framework when an 'Arrival/Departure Delayed' event is reported.

Examples
WEATHER_DELAYCUSTOMS_INSPECTIONPORT_CONGESTIONMECHANICAL_FAILURE
Destination Country
DestinationCountry
The country where the shipment is being delivered.
Description

This attribute identifies the final destination country for the shipment, derived from the address of the last delivery location.

Similar to the origin country, analyzing by destination country is crucial for understanding regional logistics challenges. It can reveal patterns such as which destinations are most prone to delivery delays or have higher last-mile delivery costs. This insight is valuable for network optimization, setting realistic delivery expectations, and managing international trade compliance.

Why it matters

Enables analysis of process performance by destination, highlighting issues with specific delivery regions, customs authorities, or last-mile carriers.

Where to get

This is part of the address information for the destination location of the final stop in the Freight Order.

Examples
FRCAGBJP
Dispute Reason
DisputeReason
The reason provided when a freight invoice is disputed.
Description

When a carrier's invoice does not match the expected cost calculated in SAP TM, a dispute is created. This attribute captures the reason for that discrepancy, such as 'Incorrect Rate', 'Duplicate Invoice', or 'Accessorial Charge Not Approved'.

Analyzing dispute reasons is critical for the Freight Bill Error and Dispute Rate dashboard. It helps identify the root causes of billing inaccuracies, whether they stem from master data issues, carrier errors, or operational failures. This insight allows the organization to take targeted actions to reduce disputes, which in turn speeds up the payment cycle and reduces administrative overhead.

Why it matters

Provides the root cause for freight billing errors, enabling targeted actions to reduce invoice disputes and improve the settlement process.

Where to get

This information is captured in the dispute management case associated with a Freight Settlement Document.

Examples
Rate MismatchIncorrect WeightUnapproved Demurrage ChargeDuplicate Invoice
Is Disputed
IsDisputed
A boolean flag indicating if the freight invoice for the shipment resulted in a dispute.
Description

This calculated flag identifies shipments that have an associated freight settlement dispute. It evaluates to true if a dispute was created, and false otherwise. It can be derived from the presence of a 'Freight Dispute Created' activity or a non-empty 'Dispute Reason'.

This attribute simplifies the analysis of the freight settlement process. It allows for easy calculation of the Freight Billing Discrepancy Rate KPI and helps in filtering for all disputed shipments. Analysts can then investigate the common characteristics of these shipments, such as carriers, lanes, or charge types, to find the root cause of billing errors.

Why it matters

Simplifies the identification of problematic freight settlements, enabling quick calculation of the dispute rate and root cause analysis of billing errors.

Where to get

This attribute is not stored in SAP TM. It must be calculated based on the existence of a dispute case linked to the Freight Settlement Document.

Examples
truefalse
Last Data Update
LastDataUpdate
The timestamp of the most recent data extraction or refresh for the process mining dataset.
Description

This attribute indicates the freshness of the data being analyzed. It reflects the date and time when the data was last pulled from the source systems, like SAP TM, into the process mining tool.

This is a critical metadata element for any dashboard or analysis, as it provides context on how current the insights are. It helps users understand if they are looking at real-time information or a snapshot from a previous period, which is essential for making timely and informed decisions.

Why it matters

Provides crucial context about the timeliness of the data, ensuring users are aware of how current the analysis is.

Where to get

This is typically generated and stored by the ETL (Extract, Transform, Load) tool or data pipeline during the data ingestion process.

Examples
2023-10-27T08:00:00Z2023-10-26T08:00:00Z
Origin Country
OriginCountry
The country from which the shipment originates.
Description

This attribute identifies the starting country for the transportation journey. It is derived from the address of the initial pickup location.

Analyzing the process by origin country helps to identify regional differences in performance, cost, and complexity. It can highlight countries with longer customs clearance times, higher carrier costs, or more frequent delays. This geographical segmentation is essential for managing a global supply chain and tailoring logistics strategies to specific regions.

Why it matters

Allows for geographical analysis of shipment performance, helping to identify regional bottlenecks, cost drivers, or process variations.

Where to get

This is part of the address information for the source location of the first stop in the Freight Order.

Examples
DEUSCNMX
Scheduled Pickup Date
ScheduledPickupDate
The planned date and time for the carrier to pick up the goods from the shipping point.
Description

The Scheduled Pickup Date is the agreed-upon time for the start of the physical transportation. It is a key milestone in the execution phase of the shipment.

This attribute is essential for monitoring the timeliness of the first leg of the journey. By comparing the scheduled pickup time with the actual 'Goods Picked Up' event timestamp, companies can calculate pickup delays. This helps in evaluating the performance and reliability of both the shipping location and the carrier.

Why it matters

Serves as the baseline for measuring pickup timeliness, helping to identify delays at the very beginning of the shipment's physical journey.

Where to get

This is a planned date/time stored on the stop sequence of the Freight Order in SAP TM.

Examples
2023-05-18T09:00:00Z2023-05-30T14:00:00Z2023-06-12T10:30:00Z
Shipment Cycle Time
ShipmentCycleTime
The total duration of the shipment from the initial request to the final proof of delivery.
Description

This is a calculated metric representing the end-to-end cycle time for a shipment. It is typically calculated as the difference between the timestamp of 'Proof of Delivery Received' and 'Transportation Request Received'.

Shipment Cycle Time is a primary KPI for measuring the overall efficiency of the transportation process. It provides a high-level view of performance, and when analyzed over time or across different dimensions like carrier or route, it can reveal trends and major bottlenecks. It is essential for the End-to-End Shipment Cycle Time dashboard.

Why it matters

Measures the total end-to-end duration of the transportation process, providing a key indicator of overall process velocity and efficiency.

Where to get

This is a calculated metric, derived by subtracting the start time of the first event from the end time of the last event for each case.

Examples
5 days 4 hours12 days 8 hours22 hours 30 minutes
Shipment Status
ShipmentStatus
The current overall status of the shipment at the time of data extraction.
Description

Shipment Status provides a snapshot of where the shipment is in its lifecycle, such as 'In Planning', 'In Execution', 'Delivered', or 'Cancelled'. It represents the last known state of the case.

This attribute is useful for filtering and analyzing shipments based on their outcome. For example, an analyst can focus on only completed shipments to measure end-to-end cycle time or analyze only cancelled shipments to understand the root causes of cancellations. It provides important context for interpreting the process flow.

Why it matters

Provides a high-level outcome for each shipment, allowing for filtering and analysis based on whether a shipment was completed, cancelled, or is still in transit.

Where to get

This is the overall status field on the header of the Freight Order or Freight Booking document in SAP TM.

Examples
In PlanningReady for TransportationIn ExecutionExecutedCancelled
Source System
SourceSystem
The system from which the event data originated.
Description

This attribute identifies the source system that generated the data, for example, SAP TM, SAP ERP, or an external carrier portal. It provides context about the data's origin and helps in understanding data integration points.

In a complex landscape, knowing the source system is crucial for data validation, troubleshooting integration issues, and understanding how different systems contribute to the overall process. For instance, it can differentiate between an event reported by an internal system versus one reported by a third-party logistics provider.

Why it matters

Identifies the origin of the data, which is crucial for data governance, troubleshooting, and understanding process orchestration across multiple systems.

Where to get

This information is often stored as part of the system log or can be derived based on the interface or user who created the data entry.

Examples
SAP_TM_P01SAP_ERP_E01CARRIER_PORTAL_XYZ
User Name
UserName
The user ID or name of the person who executed an activity.
Description

This attribute identifies the employee or user responsible for performing a manual activity, such as 'Shipment Planned' or 'Invoice Verified'. It links process steps to the individuals or teams who performed them.

Analyzing activities by user helps in understanding workload distribution, identifying training needs, and recognizing top performers. It is also crucial for compliance and audit purposes, providing a clear record of who did what and when. This can reveal variations in how different users perform the same task.

Why it matters

Attributes manual process steps to specific users, enabling analysis of workload, individual performance, and training opportunities.

Where to get

Typically found in the change log or document header tables for transportation documents, such as the 'Created By' or 'Changed By' fields (e.g., ERNAM, AENAM).

Examples
CB998030SMITHJPLANNER_EU
Required Recommended Optional

Transportation Management Activities

These are the key process steps and milestones to capture in your event log for accurate process discovery.
9 Recommended 6 Optional
Activity Description
Carrier Assigned
This activity indicates that a specific transportation service provider, or carrier, has been selected and assigned to the shipment. This can occur through manual assignment, automated planning, or a tendering process.
Why it matters

Assigning a carrier is a critical step before a shipment can be confirmed and executed. Tracking this helps in analyzing carrier selection processes and ensuring timely booking.

Where to get

This is captured when the carrier field (party with role 'Carrier') is populated in the Freight Order or Freight Booking. For tendering, it is when a Freight Request for Quotation is awarded.

Capture

Identify the timestamp when the carrier partner function is first populated or confirmed in the Freight Order.

Event type inferred
Freight Settlement Created
This activity marks the creation of the Freight Settlement Document (FSD), which calculates the transportation costs to be paid to the carrier. This is the primary document used for accruals and invoice verification.
Why it matters

This begins the financial settlement phase of the transportation process. Analyzing the time from delivery to settlement creation helps identify bottlenecks in financial processing.

Where to get

This is an explicit event captured by the creation of a Freight Settlement Document. The creation timestamp is available in the header table for this document, /SCMTMS/D_SFIRHD.

Capture

Use the creation date and time of the Freight Settlement Document.

Event type explicit
Goods Delivered
This activity represents the arrival of the shipment at the final destination and the completion of the physical transportation. It is captured when the carrier reports that the goods have been unloaded at the consignee's location.
Why it matters

This is the most important milestone for measuring on-time delivery performance and customer satisfaction. It also typically serves as the trigger for invoicing and settlement processes.

Where to get

This is recorded as an 'Arrival at Destination' or 'Unloading End' execution event in SAP TM, updating the execution status of the Freight Order. The data is often received from the carrier.

Capture

Use the timestamp of the reported 'Arrival at Destination' execution event for the final stop of the Freight Order.

Event type explicit
Goods Picked Up
This activity marks the start of the physical transportation of the goods. It is captured when the carrier reports that the goods have been loaded and have departed from the shipper's location.
Why it matters

This is a key execution milestone that signifies the beginning of the in-transit phase. It is critical for tracking on-time performance and providing accurate shipment visibility.

Where to get

This event is typically recorded in SAP Event Management, which is integrated with SAP TM, as a 'Departure' or 'Loading End' event. It updates the execution status of the Freight Order. It can also be recorded directly in the Freight Order.

Capture

Use the timestamp of the reported 'Departure' execution event for the origin location of the Freight Order.

Event type explicit
Payment Processed
This final activity confirms that the carrier has been paid for the transportation services. This event typically occurs in the connected ERP system after the verified invoice is received from SAP TM.
Why it matters

This marks the true end of the end-to-end transportation lifecycle. It is essential for measuring overall process duration and on-time payment KPIs.

Where to get

This information resides in the ERP system (e.g., S/4HANA Finance). It can be linked back to the Freight Settlement Document via the invoice number. A status update may be sent back to SAP TM, or the data must be sourced from ERP tables like BKPF and BSEG.

Capture

Source the payment clearing date from the ERP system, linking it to the shipment via the invoice reference.

Event type explicit
Proof Of Delivery Received
This activity occurs when the signed Proof of Delivery (POD) document is received from the carrier and recorded in the system. This confirms the recipient's acceptance of the goods.
Why it matters

Receiving the POD is a critical prerequisite for invoicing the customer and settling freight charges with the carrier. Delays here directly impact the cash-to-cash cycle.

Where to get

This is typically inferred from a status change on the Freight Order, such as the POD status being set to 'Received'. The change in this status field provides the timestamp for the activity.

Capture

Capture the timestamp when the Proof of Delivery status on the Freight Order is updated to 'Received'.

Event type inferred
Shipment Cancelled
This activity represents the cancellation of a shipment after it has been requested or planned. It serves as a terminal endpoint for processes that do not proceed to execution.
Why it matters

Tracking cancellations helps identify reasons for process failure, such as changes in customer demand or planning errors. High cancellation rates may indicate underlying issues in order management or planning.

Where to get

This is inferred from a change in the lifecycle status of the Forwarding Order or Freight Order to 'Cancelled'. The timestamp of this status change marks the event.

Capture

Capture the timestamp when the document's lifecycle status is set to 'Cancelled'.

Event type inferred
Shipment Planned
This activity signifies that the transportation requirements have been consolidated into a concrete shipment plan. It is captured when a Freight Order (for road/rail) or Freight Booking (for sea/air) is created and saved, containing the planned route and resources.
Why it matters

Completing this milestone is essential for initiating logistics execution. The cycle time to this activity from the request is a key KPI for measuring planning efficiency.

Where to get

This event corresponds to the creation of a Freight Order or Freight Booking document. It can also be inferred from a status change on the document, such as the planning status moving to 'Planned'. The relevant tables are typically /SCMTMS/D_TORROT for header data.

Capture

Use the creation timestamp of the Freight Order or Freight Booking document.

Event type explicit
Transportation Request Received
This activity marks the initiation of the transportation process, representing the creation of a transportation requirement. In SAP TM, this is typically captured by the creation of a Forwarding Order (FWO) or an Order-based Transportation Requirement (OTR).
Why it matters

This is the primary start event for the end-to-end shipment process. Analyzing the time from this activity to planning completion is crucial for measuring planning efficiency.

Where to get

This event is recorded upon the creation of a Forwarding Order (document type FWO) or other transportation requirement documents. The creation timestamp in the header table, such as /SCMTMS/D_TORROT, serves as the event time.

Capture

Capture the creation date and time of the Forwarding Order or Transportation Requirement document.

Event type explicit
Customs Cleared
This activity indicates that the shipment has been approved by customs authorities and is clear to proceed. This event is a major milestone for international logistics, as it removes a significant potential bottleneck.
Why it matters

Customs clearance is often a source of major delays in global supply chains. Tracking the duration and success rate of this activity is key to improving international transit times.

Where to get

This is captured as a 'Customs Clearance' execution event, typically reported by a customs broker or an external visibility provider and updated in the Freight Order's execution tracking.

Capture

Use the timestamp of the reported 'Customs Clearance' execution event associated with the Freight Order.

Event type explicit
Customs Declaration Filed
For international shipments, this activity represents the submission of required customs documentation to authorities. It is a prerequisite for obtaining clearance to export or import goods.
Why it matters

Timely filing of customs declarations is crucial to avoid delays at borders. This activity helps monitor the efficiency of the customs brokerage process.

Where to get

This event can be captured as a specific execution event reported by a customs broker or from a status change in an integrated customs management system, like SAP GTS. The Freight Order is updated accordingly.

Capture

Capture the timestamp of the 'Customs Declaration Filed' execution event or a corresponding status change.

Event type explicit
Freight Dispute Created
This event indicates that a discrepancy has been found between the carrier's invoice and the calculated costs in the Freight Settlement Document. This triggers a dispute resolution workflow.
Why it matters

Disputes delay carrier payments and require administrative effort to resolve. Tracking this activity helps identify the root causes of billing inaccuracies, such as incorrect rates or accessorial charges.

Where to get

This can be inferred from a status change on the Freight Settlement Document, where a 'Dispute' status is set. It may also involve the creation of a separate dispute case document.

Capture

Capture the timestamp when the dispute status is set on the Freight Settlement Document.

Event type inferred
Invoice Verified
This activity signifies that the carrier's invoice has been successfully matched against the Freight Settlement Document and is approved for payment. It is the final step before the payment process is initiated in the ERP system.
Why it matters

This activity completes the audit and verification process for freight costs. Delays at this stage can lead to late payments to carriers, potentially harming relationships.

Where to get

This is inferred from a status change on the Freight Settlement Document, such as 'Ready for Accrual' or 'Transferred for Posting', indicating it has been sent to the ERP system for payment.

Capture

Track the timestamp when the FSD's lifecycle status changes to indicate it is ready for payment or has been posted.

Event type inferred
Shipment Confirmed By Carrier
This event represents the carrier's agreement to execute the transportation as planned. The confirmation is typically received via an EDI message, a carrier portal update, or manual entry, which updates the status of the Freight Order.
Why it matters

Carrier confirmation provides a commitment to the shipment plan, reducing uncertainty. Delays in receiving this confirmation can put the entire shipment schedule at risk.

Where to get

This is inferred from a change in the confirmation status field of the Freight Order or Freight Booking. A specific status value, like 'Confirmed', will be set in the document's status management.

Capture

Track changes to the confirmation status fields within the Freight Order document.

Event type inferred
Shipment Rerouted
This activity signifies an unplanned change to the shipment's route or schedule after it has been confirmed. This could be due to disruptions, customer requests, or logistical issues.
Why it matters

Reroutes often lead to increased costs and delays. Identifying the frequency and reasons for rerouting helps to improve planning accuracy and operational stability.

Where to get

This event is inferred by detecting significant changes to the stages, locations, or dates in a Freight Order after its execution has begun. Change documents (tables CDHDR and CDPOS) can be analyzed for this purpose.

Capture

Detect changes to key routing fields in the Freight Order document after the 'Shipment Confirmed by Carrier' event.

Event type inferred
Recommended Optional

Extraction Guides

How to get your data from SAP Transportation Management